Thank you for shopping with Alisa Belle. This Shipping Policy explains how we handle order processing, shipping and delivery.
1. Order Processing Time
- All orders are processed within 1–7 business days (excluding weekends and holidays).
- Orders placed after 5:00 PM will be processed the next business day.
- During high-demand periods (sales, holidays), processing may take longer.
2. Shipping Rates & Delivery Time
Domestic Shipping (Pakistan)
- Standard Delivery: 7–15business days
- Shipping Charges: [Free / Flat Rate / Calculated at Checkout]
International Shipping
- Delivery Time: 7–20 business days (varies by country)
- Shipping Charges: Calculated at checkout
Note: Delivery times are estimates and may vary due to customs, weather or courier delays.
3. Free Shipping
We offer free shipping on various products. (if applicable).
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email/SMS.
- You can track your order through the courier partner’s website.
5. Shipping Partners
We work with reliable courier services such as:
International: DHL, FedEx, UPS, etc.
6. Delayed or Lost Shipments
- If your order is delayed beyond the estimated time, please contact us.
- We are not responsible for delays caused by courier companies, customs, or unforeseen circumstances.
- In case of lost packages, we will assist you in resolving the issue with the courier.
7. Incorrect Address
- Please ensure your shipping address is correct at checkout.
- We are not responsible for orders delivered to incorrect addresses provided by customers.
8. Customs, Duties & Taxes (International Orders)
- International orders may be subject to customs duties and taxes.
- These charges are the responsibility of the customer.
9. Damaged or Missing Items
- If your order arrives damaged or incomplete, contact us within 48 hours of delivery.
- Please include photos as proof for faster resolution.
10. Contact Us
If you have any questions about shipping, contact us:
- Website: www.alisabelle.com
- Email: support@alisabelle.com